Limited visibility
Limited insight into message flow made troubleshooting slow and operationally painful.
Case Study
Connexure XIL Platform
Modernizing a critical part of the integration ecosystem for the next generation of insurance technology.
Our Client
Connexure needed to modernize a legacy communication platform used to exchange structured business messages between broker-facing and carrier-facing systems. Exchange Center supported critical workflows, but it relied on outdated technology, offered limited visibility into message flow, and made it difficult to onboard new partners or extend the platform efficiently.
The Challenge
The legacy Exchange Center had become both a business and technical bottleneck.
Connexure needed a platform that could replace the legacy solution and create a stronger base for future integrations without disrupting existing operations.
Partner onboarding
Legacy integration patterns made onboarding new partners harder than it should have been and took week.
Platform scalability
Extending the platform for new message types and features was increasingly difficult.
Migration risk
The replacement needed to coexist with the active legacy environment during migration.
The Solution
XIL Platform
Clever Grapes worked with Connexure to design and deliver a next-generation communication layer responsible for routing, tracking, and managing message exchange across the Connexure ecosystem.
Modern REST APIs
Introduced standardized REST APIs and asynchronous communication instead of the older polling-heavy model.
Admin Portal
Built a centralized portal to improve visibility into message flow, delivery status, and failures.
Legacy Bridge
Delivered a bridge to the legacy environment so migration could happen gradually without service disruption.
Configurable Permissions
Added configurable permission management with a modern OAuth-based authorization model.
Business Outcomes
Connexure gained a more scalable integration layer to replace a critical legacy communication model.
Operational visibility improved through clearer message-flow tracking, response status, and issue monitoring.
Partner onboarding was reduced from weeks to hours, enabling rapid future integrations.
"Clever Grapes were strong partners in helping us modernize a critical part of our integration ecosystem. XIL has delivered us a stronger foundation for future integrations, improved visibility into message flow, and helped us move toward a more scalable communication platform."
Ryan Kowienski
CTO, ConnexureNeed support on a workflow-heavy insurance platform?
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